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Grosvenor Casino Review UK for 2024

Updated at: September 27th, 2024
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Rating
9.2/10

Based on our review of Grosvenor Casino, we believe it's perfect for:

  • Those who want a diverse collection of slots, table games, and live dealer titles, including site exclusives

  • Players who want total peace of mind thanks to a dual licence and an excellent KYC process

  • New players thanks to their impressive welcome bonus

  • Players on a budget, thanks to their super low £5 minimum deposits and withdrawals

Grosvenor Casino Key Facts

🎩 Casino Name:

Grosvenor Casino

🕹️ Games Offered:

Slots, video poker, roulette, baccarat, live dealer, poker, jackpots

💸 Progressive Jackpot

Yes

💰 Payout Percentage

97.15%

⌛ Payout Times

0 to 3 days

💰Supported Banking Option

Visa, Mastercard, PayPal, Paysafecard, Apple Pay, Skrill, Trustly

📱 Supported Devices

Windows, Mac, iOs, Android

🖥️Supported Languages

English

💰Minimum deposit

£5

💰Minimum withdrawal

£5

🔒Responsible Gambling Measures

Deposit limits, self-exclusion, and session reminders

🎧 Customer Support:

Live chat, email, phone

👷‍♀️ Casino Owner

Rank Group Plc

🗓 Established

2007

📋Licences Held

UK Gambling Commission (57924), Gibraltar Gambling Commission (RGL 133 & RGL 134)

📊 Casino Software

Playtech, IGT, NetEnt, Quickspin, Microgaming, Novomatic

🎲 Other Betting Products

Sports betting, bingo

Grosvenor Casino Pros and Cons

Before creating an account, it's good to understand the benefits and drawbacks of playing at Grosvenor Casino.

While this online UK casino has a long track record, a great game selection and excellent customer service, our team still managed to find some points they could work on.

Learn more in the section below:

Pros
  • Solid reputation in the industry with over 50 years of experience
  • Wide variety of casino games in the collection
  • Dual licensing by reputable gambling authorities
  • Top-notch customer support across multiple channels
  • Mobile compatibility across iOS and Android devices
Cons
  • Available to players in few countries outside the UK
  • Relatively small selection of payment providers
  • Few promotions for new and existing customers

Grosvenor Casino Bonuses, Promotions, Rewards

Grosvenor Casino offers promotions to new and returning players on their platform.

Though limited in number, these bonuses provide you with funds to explore the available titles.

Their rewards are quite generous compared to many of their competitors, so you can enjoy a rewarding gaming experience with minimal monetary commitment.

Pros
  • Provides a generous welcome bonus for newbies (deposit £20, get £50)
  • Long bonus validity period of 30 days
  • Punters are eligible for daily promotions
  • Online slots and game shows contribute 100% to the playthrough
  • Fair wagering requirements (30x)
Cons
  • The minimum deposit amount is £20, which could be high for some players
  • Not all games contribute to the wagering requirements
  • The promotions for regular players are limited

Grosvenor Casino Bonuses and Promotions

This UK gambling site provides new and seasoned players with promotional offers. There is a Grosvenor welcome bonus and a new player prize draw.

For existing players, the platform offers the Free to Play bonus. These promotions reward you with cash prizes and free spins.

Grosvenor Casino First Deposit Bonus

As a new customer, you are eligible for a £30 bonus after depositing a minimum of £20. The Grosvenor Casino allows you to place this £50 wager on slot titles and game shows.

Its sign-up offer has a wagering requirement of 30x, which you must fulfil within 30 days. Its terms and conditions include the following:

  • It's only available for new customers with a first deposit.

  • You become ineligible for any other welcome bonus after claiming the first one.

  • The minimum deposit amount is £20.

  • You must wager the deposit and bonus funds to meet the playthrough.

  • Live casino games and game shows only contribute 10% to playthrough.

New Player Prize Draw

At Grosvenor Casino, new players are eligible for a £2,500 prize draw after their first deposit bonus. After signing up and depositing, you receive a £50 welcome offer and entry into the draw.

If you deposit an extra £20, you get one more entry. However, on Mondays, the casino site rewards you with five entries for £20 and chooses one lucky winner to claim a £500 bonus.

Grosvenor Casino Promo Code

Detail

Bonus T&Cs

First Deposit Bonus

£20 deposit - up to £30 bonus

The bonus is available for new players and has a 5x wagering requirement. It is valid for 30 days.

New Player Prize Draw

£20 deposit - qualify for a £2,500 prize draw.

Only available to new customers. The draw takes place every Monday at noon.

Reward Programs

Grosvenor Casino offers a loyalty program that rewards you with two types of points, Status and Cash points with varying rakeback bonuses. The program boasts different tiers: Bronze, Silver, Gold, Platinum, and Diamond. You can exchange 10 status points for a £1 rake fee and 50 cash points for £1.

Other Promotions

For returning players, there is currently only one casino promotion to boost your winnings. Here are the details:

  • Free to Play

This is a bonus that rewards you with real prizes for playing the Beat the Timer game. Free to Play offers a variety of promos, such as free spins, sports bets, live casino bonuses, and a three-course meal at the local club.

It is also possible to claim a prize draw ticket for a romantic weekend getaway worth £1000.

Grosvenor Software and Games

Grosvenor Casino has a wide selection of games on its platform. Many of them are from big names in the iGaming industry while others are Grosvenor's own products.

This blend of platform-specific games and well-known favourites makes Grosvenor a great choice for a variety of gamers.

Our team was particularly impressed with the selection of live casino games, totalling more than 40.

  • Grosvenor's own casino games provide a totally unique experience
  • The enormous selection of live dealer games
  • Majority of games contribute to wagering requirements
  • Grosvenor takes time to curate seasonal game selections

Slots

Grosvenor online casino offers a wide range of slot games, including classic slots, video slots, and progressive jackpots.

The slots are developed by some of the leading software providers in the industry, ensuring high-quality graphics and engaging gameplay.

Some popular slot games at this online casino are Gonzo's Quest, Mega Moolah, and Book of Ra Deluxe.

Slots

Grosvenor Casino

Betfred Casino

Coral Casino

Slots

500+ games

400+ games

1,600+ games

Baccarat

Baccarat is a classic card game that's popular among high rollers at land-based casinos. The game is played with six or eight decks of cards, and you can bet on the player, the banker, or a tie.

The goal of the game is to get a hand value as close to nine as possible. Some popular baccarat variations at Grosvenor Casino include Classic Baccarat, Speed Baccarat, and Baccarat Squeeze.

Baccarat

Grosvenor Casino

Betfred Casino

Coral Casino

Baccarat

5 games

0 games

12+ games

Blackjack

Blackjack is a popular card game with several variations at Grosvenor Casino. The goal of the game is to get a hand value as close to 21 as possible without going over. You can hit (take another card) or stand (keep your current hand).

A few popular blackjack variations at Grosvenor are Blackjack Switch, Perfect Pair Blackjack, and of course, Classic Blackjack.

Blackjack

Grosvenor Casino

Betfred Casino

Coral Casino

Blackjack

12 games

14 games

100+ games

Live Dealer Games

One of Grosvenor's stand-out features is its huge catalogue of live dealer games. These allow you to experience the excitement of a real casino from the comfort of your home.

Its live dealer games are operated by professional croupiers, who are streamed in real-time to your device. Some popular live dealer games at Grosvenor Casino include live roulette, live baccarat, and live blackjack.

Live Game

Grosvenor Casino

Betfred Casino

Coral Casino

Live Roulette

24+ games

24+ games

18+ games

Live Blackjack

15+ games

31+ games

32+ games

Grosvenor Casino Software Providers

Grosvenor has a unique blend of its own games and titles from reputable providers.

This means that players can enjoy their favourite titles from brands such as Microgaming, NetEnt, and Evolution, as well as playing some games that aren't available at any other online casino.

Below are some of the brands that Grosvenor holds on its casino:

  • Microgaming: a company that's famous for its slots titles. Players can follow the yellow brick road and see where it leads in Book of Oz.

  • IGT: this provider has a truly enormous selection of titles under its belt. Grosvenor have trusted them with many titles in their table gaming category.

  • Novomatic: an Austrian gaming company that's famous for their slot games. Try playing one of the Apollo God of the Sun games for a journey back in time.

Grosvenor Mobile Casino

Grosvenor casino has a mobile app, so that you can easily access the platform whenever you're on the move.

The app is available for download on iOS and Android devices and runs seamlessly on both platforms.

The app is user-friendly, with a simple interface that allows you to navigate through the different sections without hassle.

It offers the same features you’d find on the desktop site, so you don’t have to worry about missing out on any feature.

How to Open an Account on Grosvenor Casino

The process of opening a new Grosvenor Casino is simple and only lasts a few minutes.

If this is your first time on the platform, here's how to sign up:

  • Visit the Grosvenor Casino

Click one of the links in this review to visit the home page. At the top right corner, you will find a 'Join' button, click it to start the process.

A form will appear on your screen with two options: New Member and Club Member. Pick the New Member option for a free account.

  • Input Your Personal Information

Enter your email in the New Member field and click Next. Here you choose your username and password and then complete your personal information. This includes your name, address, date of birth and email address. Then choose your contact option (email, or phone number). Click the Register button to complete the process.

  • Verify Your Account

On this platform there are a variety of ways of verifying your identity, including uploading payslips, a drivers licence, or your passport.

Deposit Methods with Grosvenor Casino

You can deposit and withdraw funds easily on this gambling site thanks to the providers that Grosvenor uses.

Learn more about the payment options in the table below.

Deposit Method

Min Deposit

Min Withdrawal

Fees

Visa

£5

£5

N/A

Mastercard

£5

£5

N/A

PayPal

£5

£5

N/A

Paysafecard

£5

N/A

N/A

Skrill

£5

£5

N/A

Neteller

£5

£5

N/A

Grosvenor Casino Minimum Deposit

At Grosvenor Casino, the minimum deposit is just £5. This is below most of the competition, making it a great choice for those who want to play with a smaller budget.

You should remember though, that in order to qualify for the welcome bonus you have to deposit a minimum of £20.

How to Deposit Money on Grosvenor Casino

If you want to deposit funds in your Grosvenor Casino account, follow the steps in the guide below:

Log in to Grosvenor

Log in to Grosvenor casino and click the deposit button in the top right hand corner of the screen.

Choose your payment method

A list of available payment methods will appear on the right hand side of the screen. Choose the method that you would like to use.

Fill in your information

You'll be prompted to fill in some information, including how much you would like to deposit and any details that the payment provider needs. Once you've completed this, click continue and you're ready to play.

How to Withdraw Your Winnings from Grosvenor Casino

Withdrawing your money is simple thanks to Grosvenor's streamlined withdrawal process. Follow the steps below to make your first withdrawal.

  • Navigate to the cashier and select 'Withdraw'

  • Choose the method that you would like to use to withdraw your funds. Paysafecard users will notice that this is not an option, you will need to select a different account to receive your funds.

  • Enter the amount that you would like to withdraw and confirm the request. How quickly your payment is processed depends on the provider, PayPal is generally the fastest, whilst bank transfers can take several days.

How long does it take to withdraw money from Grosvenor Casino before it hits my account?

The payment method that you choose will affect how long it takes for funds to hit your account. Below are some guidelines for withdrawals.

  • PayPal: this method is generally instant, unless your withdrawal amount is exceptionally large.

  • Visa: this is the slowest method for receiving money. Payments will generally take 1 to 3 working days.

  • MasterCard: like Visa, MasterCard withdrawals generally take from 1 to 3 working days.

  • Skrill: Skrill payments take 1 to 2 working days.

  • Neteller: Often Neteller withdrawals are instant, but can take up to 2 working days.

Grosvenor Casino Customer Support

Grosvenor provides a multi-channel support system including a comprehensive FAQ page, live chat, email, contact form, and telephone.

Below are the pros and cons of the Grosvenor casino customer service channels:

Pros
  • Live chat is quick, friendly, and professional
  • The FAQ is detailed, with the answers to all common queries
  • Telephone support is a nice touch that isn't offered by many of Grosvenor's competitors
Cons
  • Live chat is only available from 07:00 until 22:30
  • Email responses may be slow
  • The casino phone number is not toll-free

Email

Contact form

Telephone

0800 083 1990

Live chat

Available daily from 7am to 10:30pm

Grosvenor Safety and Game Fairness

Thanks to their dual licence from the UK Gambling Commission and the Gibraltar Gambling Commission, players can rest assured that they are playing at a safe platform.

As well as their licences, Grosvenor's games are independently audited by eCOGRA to ensure fairness for all players.

As with most casinos, Grosvenor uses SSL encryption to keep sensitive data safe.

Grosvenor Casino Responsible Gambling Measures

Online casinos should have protocols to help their customers remain in control of their gaming activities. Grosvenor casino invests in responsible gambling tools and processes to help players spot early signs of addiction and find an easy recovery path.

These tools include:

  • Deposit limit: this tool enables players to limit the amount of money they can transfer into their casino account daily, weekly, or monthly.

  • Reality check: the reality check tool serves as a reminder of the time players have spent on the gaming site.

  • Time-out and self-exclusion: The time-out tool allows players to take a temporary break from their account, while self-exclusion deactivates their account for at least six months, giving them sufficient time to regain control of their gambling.

Grosvenor Casino KYC Process

Grosvenor casino requires gamblers to complete the KYC process before processing any withdrawal.

The process involves submitting proof of identity and address documents, such as a passport, driving licence, utility bill, and bank statement.

Grosvenor Casino Owner Background

Rank Group Plc, the largest gaming company in the United Kingdom, owns and operates Grosvenor online casino.

The publicly-traded firm operates over 160 land-based casinos, including 58 Grosvenor casinos (56 in the UK and two in Belgium), 96 Mecca bingo clubs, and 10 Rank España bingo clubs in Spain.

Besides the Grosvenor gambling site, Rank owns other digital channels, including Bella casino, Enracha, Yobingo, Rummy passion, Regal wins, Spin and Win, Magical Vegas, Lucky pants bingo, and Kitty bingo.

The company’s current CEO is John O’Reilly, a former non-executive director at William Hill with over 25 years of experience in the gambling Industry.

Rank Group launched the Grosvenor gambling site in 2007 as part of Rank Interactive, the company’s digital gaming arm.

Grosvenor holds a licence from the United Kingdom Gambling Commission and the Gibraltar Gambling Commission, allowing it to offer its services to players in the UK and beyond.

Alternative Casino Sites to Grosvenor Casino

Is Grosvenor Casino a Good Choice for You?

Grosvenor Casino is a brilliant gaming platform.

The site offers top-notch games from the best software providers to ensure you have a fantastic time while gambling on the platform. It has a user-friendly interface, making it an excellent option for beginners.

While the number of available payment options should be increased, the site remains one of the best online casinos in the UK.

Practice Responsible Gambling

At BestGamblingSites we want our readers to enjoy casino games and stay safe when doing so.

To stay safe when gambling using an online casino we advise you to:

  • Establish a budget: Set yourself a financial limit before you start playing - whether it's roulette, blackjack, or any other casino. Adhere to this budget strictly and do not chase losses.

  • Manage time wisely: Set specific time boundaries for using online casinos. If you're spending a lot of time on online casinos, then take a break.

  • Emotionless decision-making: To ensure responsible gambling, it is crucial to detach emotions from the gaming process. Recognise that luck plays a role, and that heightened emotions can lead to poor choices.

  • Avoid pursuing losses: Although casino losses are undesirable, resist the urge to chase them. Doing so can exacerbate errors in judgment. Most UK online casino platforms offer payment caps to assist with this.

  • Understand the risks: Gain comprehensive knowledge about the potential risks associated with playing any type of casino game. Acknowledge that the odds generally favour the house and approach online games as entertainment, rather than a reliable source of income.

  • Do not borrow to bet: Refrain from borrowing funds for gambling purposes. This practice can lead to financial distress and a cycle of debt. Only utilise disposable income for online casino use.

  • Seek assistance when necessary: If you or someone you know is grappling with gambling addiction, do not hesitate to seek support from dedicated organisations or helplines. These resources provide valuable assistance, guidance, and access to relevant tools for overcoming gambling-related challenges.

Organisation

Website

GambleAware

www.gambleaware.co.uk

National Gambling Helpline

www.begambleaware.org

Gamblers Anonymous UK

www.gamblersanonymous.org.uk

GamCare

www.gamcare.org.uk

Gambling Therapy

www.gamblingtherapy.org

Gamstop

www.gamstop.co.uk

Gambling Commission

www.gamblingcommission.gov.uk

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